Question 1

How quickly can you fix my damaged panels?

Accepted Answer

In most cases, we can repair or replace damaged garage door panels within 24-48 hours. For emergency situations, we offer same-day service with our 30-minute response time. The exact timeline depends on panel availability for your specific door model. We stock common panel sizes and styles, and our certified technicians can typically complete a panel replacement in 1-2 hours once on-site. We'll always give you an accurate timeline during our initial assessment.

Question 2

What causes damaged panels in garage doors?

Accepted Answer

Garage door panels can become damaged for several reasons: vehicle impacts (the most common cause), severe weather including hail and high winds, age-related wear and tear, improper tension in the spring system causing uneven movement, and accidental damage from sports equipment or other objects. Rust and corrosion can also weaken panels over time, especially in our New Hampshire climate with freeze-thaw cycles. Regular maintenance helps identify weak points before they become serious problems.

Question 3

Do you offer financing for new contemporary door installations?

Accepted Answer

Yes! We understand that a new contemporary garage door is a significant investment in your home. We offer flexible financing options with competitive rates, including 0% APR for qualified buyers on terms up to 18 months. We partner with trusted lenders to provide options that fit various budgets, with low monthly payments and quick approval processes. Our team will walk you through all available financing options during your free consultation.

Question 4

What brands of garage doors do you install?

Accepted Answer

We're proud to install and service all major garage door brands including Clopay, Amarr, Wayne Dalton, CHI, and Raynor. We specialize in contemporary insulated steel doors, traditional carriage house styles, and premium wood overlay options. Our team can help you choose the perfect door based on your home's architecture, climate needs, and budget.

Question 5

How long does a garage door installation take?

Accepted Answer

A typical residential garage door installation takes 3-5 hours depending on the complexity. This includes removing the old door, installing the new door and tracks, setting up the opener, and testing all safety features. We schedule installations to minimize disruption to your day and always clean up completely before leaving.

Question 6

Do you service garage door openers?

Accepted Answer

Absolutely! We service all major opener brands including LiftMaster, Chamberlain, Genie, and Craftsman. Our services include troubleshooting, motor repair, remote programming, safety sensor alignment, and complete opener replacements. We also install smart openers with WiFi connectivity for added convenience and security.

Question 7

What's included in your maintenance service?

Accepted Answer

Our comprehensive maintenance service includes a 25-point inspection covering all mechanical and electrical components. We lubricate all moving parts, test and adjust spring tension, tighten all hardware, inspect weather seals, test safety features, check opener functionality, and provide a detailed report of your door's condition with recommendations for any needed repairs.

Question 8

Is your work guaranteed?

Accepted Answer

Yes! We stand behind every job with our 5-Year Warranty on all work performed. This covers both parts and labor. For new door installations, you also receive manufacturer warranties on the door itself, typically ranging from 10 years to lifetime depending on the model. We're confident in our work and committed to your complete satisfaction.

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